Refund policy

RETURN & REFUND POLICY

We accept return requests within 30 days of delivery.

Return eligibility
Items must be unworn, unused, and in their original condition and packaging, including any certificates and accessories received. Proof of purchase is required.

How to request a return
Contact us through https://supremejewelsusa.com/pages/contact with your order number and the reason for your return. Please wait for approval and return instructions before shipping your item. Do not send returns to the address printed on your package unless we instruct you to do so.

Return shipping
Customers are responsible for return shipping costs for change-of-mind returns. We recommend using a tracked shipping service. Original shipping charges, if any, are non-refundable for these returns.

Damaged, defective, or incorrect items
Please contact us promptly with your order number and photos of the issue. If we confirm that your item arrived damaged, defective, or incorrect, we will cover any required return shipping and arrange an appropriate replacement or refund.

Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved. Approved refunds will be issued to your original payment method within 10 business days. Your bank or payment provider may require additional time to post the refund.

This policy does not limit any rights you may have under applicable consumer protection laws.